a) An order is deemed to be received when the goods are selected and placed in your shopping cart and the order is successfully transmitted online.
Delivery of Goods
a) Depending on stock availability, orders will be dispatch up to 5 business days of the order being received & payment processed.
b) Risk in the goods passes to you upon delivery of the goods to the delivery address you have nominated.
c) Asian Food 4 U uses different couriers to deliver your order, depending on location and weight of your consignment, and will NOT be held responsible for any courier delays incurred.
Should any stock item become unavailable between ordering time and receipt by Asian Food 4 U, you will be contacted by phone, preferably, (or email) to inform you and to make alternate arrangement, if necessary.
Returns or Refunds
- If any goods that you have ordered are damaged or missing, you must contact Asian Food 4 U within 24 hours of receiving them and register your complaint. You can contact us here.
- Products will only be accepted for a credit/replacement or refund if authorised by us.
- Asian Food 4 U reserves the right to either re-supply the same products or to issues a credit, for authorised refunds.
- All refunds will be made via Paypal.